Frequently Asked Questions
Please read our FAQ before sending us a message. For additional information, please see our policies page.
What is your current production time frame?
We try our best to stay within our stated timeframes, however due to heavy demand these time frames can change at any time.
MADE TO ORDER – 2-3 weeks from order date to ship.
READY TO SHIP – 3-4 business days from order date to ship.
Our shipping days are Tuesday and Thursday.
**If you need something sooner than stated schedule, please contact us prior to ordering and we will see if we can accommodate your schedule. Express production fees may apply.
Once your order has been finalized, you will receive a confirmation email with an estimated ship date. You may also check your order via our Order Tracking section. If your order is delayed for any reason, we will notify you immediately.
Production schedules may vary around the holidays, so it is important to order your home decor and gift items in advance, as delivery times cannot be guaranteed.
Send us an email
All responses will be answered within a 24-48 hour period. We appreciate your patience!